Every home is different. Every owner is different.
Good news, so are we.
While many of the services we offer are used by many of our clients,
there’s nothing cookie-cutter about the way we provide them.
Let us put together a unique service plan that puts you in the best hands possible. Ours.
These are the services Safe Haven offers.
They do more than save you stress. They can also save you money.
Ordinary Repairs & Maintenance Check
We don’t perform repairs ourselves — but we make sure your home’s basic systems stay functional and alert you to anything that needs attention.
During visits, we:
- Test smoke & carbon monoxide detectors
- Replace batteries if needed
- Check that lights, toilets, and faucets are working properly
- Identify maintenance needs early so you can schedule service promptly
Visual Review
A complete walk-around and walk-through of your property — inside and out. We look for issues before they become problems. Each visit includes:
- Exterior and interior inspections
- Checks for mold, leaks, storm damage, or pests
- Verification of HVAC operation
- Electrical breaker and system checks
- Visual inspection of pools
- Detailed report with photos and recommendations
Concierge Services & More
- Handyman: Minor repair work
- Changing lightbulbs
- Changing batteries in smoke detectors
- Changing air filters
- Fixing broken door handles
- Watering plants
- Arrange reservations: Set up package deliveries and be there for them
- Send construction/major repair updates with photos
- Pre/post storm checks
- Key security: Provide lock boxes at homes to hold keys
- Client mail: Move mail from mailbox to designated area
- Ship priority mail if requested
- Key holding: Meet people/contractors at the house and let them in
- Stocking fridges with food upon their arrival (no alcohol)
- Alarm response: Meet first responders at house
- Hang TVs
- Internet troubleshooting
- Opening and closing homes
Frequently Asked Questions
What is a Home Watch service?
The National Home Watch Association, of which Safe Haven is a member, defines home watch as “a visual inspection of a home or property, looking for obvious issues.”
How often do you check my home?
Our checks can vary from a standard Bi-Weekly schedule, to customized timelines to perfectly fit your needs. Contact us to see how we can best fit your needs.
What happens if you find a problem?
If a problem is found, we promptly document the problem and contact the homeowner. We then coordinate to best resolve the issue.
Are you insured and bonded?
In addition to our NWHA licensing, we’re insured well above that of most other home watch companies. Providing you the best in the business.
What areas do you serve?
- Lewes, DE
- Rehoboth Beach, DE
- Dewey Beach, DE
- Long Neck, DE
- Bethany Beach, DE
- Fenwick Island, DE
- Selbyville, DE
- Ocean City, MD
If your property isn’t located in one of the areas listed above but is nearby, we may be able to help. Contact us to find out.
How do I know what happens during each visit?
After every visit, you’ll receive a photo report and notes so you know exactly what we found, even when everything looks perfect.
I cannot recommend Michael Heffernan highly enough. Mike is far more than a business partner — he truly becomes a trusted friend. He is one of the most reliable people I have ever worked with, and his word means everything. When Mike says he will do something, you can count on it being done — and done with excellence. He cares deeply about his clients, is always available when needed, and handles every detail first-class. You will not find a kinder, more genuine person, or someone more committed to doing things the right way. If you work with Michael, you will never be disappointed and will always feel confident that your home and your needs are in the very best hands. He is simply one of the best.
Bryan Kelly
Don’t give your second home a second thought.
Trust. Communication. Confidentiality.
That’s Safe Haven.
Free assessment & estimate